About Peer 2 Peer IT
Sydney-based IT support services for business. We believe technology should empower your business, not complicate it.
Our Story
It started with a simple belief: business owners deserved more than being sold products and services that were excessive to their needs — what had seemingly become commonplace in the IT industry.
We were convinced there was a better way for businesses to have their IT needs met, without feeling like they were being taken advantage of.
The solution? Peer 2 Peer IT, with just as much value placed on communication as on IT products and services.
We go about this by giving every business just what they want — a tailored service with transparent outcomes and pricing. And best of all? No jargon to contend with.
With over two decades of expertise in the IT industry, we take pride in being as relatable and reliable as possible for our clients, so you can focus on what's most important to you: your business.
Our Values
The principles that guide everything we do
Client-First Approach
We believe business owners deserve more than being sold excessive products and services. Every recommendation is tailored to what you actually need.
No Jargon Communication
Technology shouldn't be confusing. We explain everything in plain language so you can make informed decisions about your IT.
Transparent Outcomes
No hidden fees, no surprise bills. We give every business a tailored service with clear outcomes and honest pricing.
Proactive Protection
We don't wait for problems to occur. Our proactive monitoring and maintenance prevents issues before they impact your business.
Technology Partners
We partner with industry leaders to deliver best-in-class solutions
Industries We Serve
Tailored IT solutions for businesses across Sydney
Service Area
Primary: Sydney metropolitan area with 90-minute on-site response
Secondary: Greater NSW with scheduled on-site support
Remote Support: Australia-wide via secure remote access
Sydney, NSW, Australia
Serving businesses across the Sydney metro area
Frequently Asked Questions
Learn more about Peer 2 Peer IT
How long has Peer 2 Peer IT been in business?
Peer 2 Peer IT was founded with a mission to provide honest, jargon-free IT support to Sydney businesses. Our founder brings over 20 years of experience in the IT industry, having worked with organisations of all sizes across multiple sectors.
Where is Peer 2 Peer IT located?
We're a Sydney-based IT support company serving businesses across the Sydney metropolitan area and greater NSW. We provide both remote support Australia-wide and on-site support for Sydney clients, with a 90-minute response time for critical issues.
What makes Peer 2 Peer IT different from other IT companies?
We started with the belief that business owners deserved better than being sold excessive products and services. Our approach focuses on understanding your actual needs, communicating without jargon, and providing transparent pricing with no hidden fees.
What certifications and partnerships does Peer 2 Peer IT hold?
We maintain partnerships with leading technology vendors including Microsoft, Google Cloud, AWS, and Mosyle. These partnerships ensure we have access to the latest tools, training, and support to deliver excellent outcomes for our clients.
What size businesses do you work with?
We primarily serve SMEs with 10-200 employees, including startups, professional services firms, not-for-profits, construction companies, healthcare practices, and retail businesses. Our flexible approach allows us to scale services to match your needs.
Ready to Work With Us?
Let's start with a conversation about your technology needs. No obligation, no jargon — just honest advice.