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Peer 2 Peer IT

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  • Managed IT & End User Support
  • Cyber Security & Data Protection
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  • Website & Web Application Development
  • AI Search Engine Optimisation
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© 2026 Peer 2 Peer IT Pty Ltd | ABN: 55 668 013 072
Home/Services/Integration & Automation/Integration Engineering
New Service Offering

Integration Engineering

Optimise Business Efficiencies with Integrations, Automations & AI

Start Discovery Workshop Speak to an Engineer
50+
Systems Integrated
70%
Process Time Saved
99.9%
Uptime SLA

What is Integration Engineering?

Custom integrations, automations and AI solutions with transparent pricing

Transform your business operations by connecting systems, automating workflows, and leveraging AI technology. Reduce manual work, eliminate errors, and unlock new levels of productivity.

"We don't just fix computers; we engineer resilient systems that empower your team to work faster and safer."

Problems We Solve

Disconnected Systems

Critical business data trapped in silos, requiring manual data entry and reconciliation.

Manual Processes

Hours wasted on repetitive tasks that could be automated with proper integration.

Lost Productivity

Teams switching between multiple systems, copying and pasting data, prone to errors.

Poor Visibility

No single source of truth, making it difficult to get real-time business insights.

Service Inclusions

Fixed-price discovery workshops ($2,500-$5,000)
Custom integrations between core systems
AI tools embedded into existing workflows
Workflow automation and exception handling
Real-time monitoring and 99.9% uptime SLA
Monthly support packages ($500-$2,500)

Technical Capabilities

Microsoft Ecosystem

  • Microsoft 365
  • SharePoint Online
  • Microsoft Teams
  • Exchange Online
  • Power Platform
  • Azure Services

Accounting & Finance

  • Xero
  • MYOB
  • QuickBooks
  • Sage
  • NetSuite
  • Banking APIs

CRM & Sales

  • HubSpot
  • Salesforce
  • Pipedrive
  • Microsoft Dynamics
  • Zoho CRM
  • Monday.com

Communication

  • Slack
  • Microsoft Teams
  • Zoom
  • Twilio
  • SendGrid
  • Mailchimp

Documents & Storage

  • SharePoint
  • OneDrive
  • Dropbox
  • Google Drive
  • Box
  • DocuSign

Custom & Legacy

  • REST APIs
  • GraphQL
  • SOAP Services
  • Database Direct
  • File-based
  • Screen Scraping

Execution Framework

01
1-2 weeksFixed price: $2,500-$5,000

Discovery Workshop

We begin with a comprehensive workshop to understand your systems, processes, and integration goals.

Deliverables

  • Current state assessment
  • Integration requirements document
  • Technical feasibility analysis
  • Solution architecture design
  • Fixed-price implementation quote
02
2-3 weeksQuoted in discovery

Solution Design & POC

We create a proof of concept to validate the integration approach and demonstrate core functionality.

Deliverables

  • Detailed technical design
  • Proof of concept build
  • Security & compliance review
  • Performance benchmarks
  • Risk assessment
03
4-8 weeksProject-based pricing

Development & Testing

Our team builds the complete integration solution with comprehensive testing at each stage.

Deliverables

  • Full integration development
  • Unit & integration testing
  • Error handling & retry logic
  • Performance optimization
  • Documentation creation
04
1-2 weeksIncluded in project

Deployment & Training

We deploy the solution to production and provide thorough training to your team.

Deliverables

  • Production deployment
  • User training sessions
  • Admin documentation
  • Handover procedures
  • Go-live support
05
Monthly$500-$2,500/month

Ongoing Support

We provide continuous monitoring, maintenance, and enhancements to ensure optimal performance.

Deliverables

  • 99.9% uptime SLA
  • Proactive monitoring
  • Issue resolution
  • Monthly reporting
  • Enhancement requests

Common Questions

What types of systems can you integrate?

We integrate a wide range of business systems including Microsoft 365 (SharePoint, Teams, Exchange), accounting software (Xero, MYOB, QuickBooks), CRM platforms (HubSpot, Salesforce, Pipedrive), and custom APIs. Our team has experience with REST, GraphQL, webhooks, and legacy system integrations.

How long does a typical integration project take?

Project timelines vary based on complexity. A simple point-to-point integration might take 2-4 weeks, while enterprise-wide integration projects can span 2-6 months. We start with a fixed-price discovery workshop (1-2 weeks) to provide accurate timelines and costs.

What is your integration development process?

Our proven process includes: 1) Discovery Workshop to understand requirements, 2) Solution Design & POC development, 3) Iterative Development & Testing, 4) Deployment & Training, and 5) Ongoing Support & Monitoring. Each phase has clear deliverables and checkpoints.

How do you ensure integration reliability?

We implement comprehensive error handling, retry logic, and monitoring for all integrations. Our solutions include detailed logging, alerting systems, and 99.9% uptime SLAs. We also provide ongoing support packages to ensure your integrations continue running smoothly.

Can you integrate with legacy or proprietary systems?

Yes, we have extensive experience integrating legacy and proprietary systems. We can work with databases, file-based integrations, screen scraping, and custom protocols. Our team will assess your systems during the discovery phase and design appropriate integration strategies.

What are the costs involved?

We offer transparent pricing with three models: Fixed-price discovery workshops ($2,500-$5,000), Project-based implementation (quoted after discovery), and Monthly support packages ($500-$2,500). All quotes include detailed scope, timelines, and deliverables.

Service Level Agreement

Critical Response30 Mins
High Priority2 Hours
On-Site Arrival< 90 Mins
Support Hours24/7/365

Ready to Upgrade?

Get an engineering assessment of your current integration engineering setup.

Book Discovery Call

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Practical, secure AI tools with measurable outcomes