Peer 2 Peer IT
Services
Industries
Resources
AboutContact
1300 072 748Free Assessment
Peer 2 Peer IT

Sydney's trusted managed service provider. Plain-English IT, predictable pricing, and a 90-minute on-site SLA.

1300 072 748info@p2pit.com.au
Sydney, NSW, Australia
Services
  • Managed IT & End User Support
  • Cyber Security & Data Protection
  • Cloud & Microsoft 365 Management
  • IT Strategy, Reporting & Transformation
  • Integration & Automation
  • Website & Web Application Development
  • AI Search Engine Optimisation
  • Digital Marketing & Social Media
Resources
  • Blog
  • Case Studies
  • Free IT Tools
  • Free IT Assessment
Company
  • About Us
  • Contact
  • Service Areas
  • Privacy Policy
  • Terms of Service
  • Service Level Agreement

© 2026 Peer 2 Peer IT Pty Ltd/ABN 55 668 013 072

LinkedIn
Home/Services/Integration & Automation/Integration Engineering

New Service Offering

Integration Engineering

Optimise Business Efficiencies with Integrations, Automations & AI

Start discovery workshopSpeak to an engineer
Systems Integrated
50+
Process Time Saved
70%
Uptime SLA
99.9%

Answer

What is Integration Engineering?

Custom integrations, automations and AI solutions with transparent pricing

Transform your business operations by connecting systems, automating workflows, and leveraging AI technology. Reduce manual work, eliminate errors, and unlock new levels of productivity.

Problems we solve

What we typically untangle.

Disconnected Systems

Critical business data trapped in silos, requiring manual data entry and reconciliation.

Manual Processes

Hours wasted on repetitive tasks that could be automated with proper integration.

Lost Productivity

Teams switching between multiple systems, copying and pasting data, prone to errors.

Poor Visibility

No single source of truth, making it difficult to get real-time business insights.

Inclusions

What's in the service.

Fixed-price discovery workshops ($2,500-$5,000)
Custom integrations between core systems
AI tools embedded into existing workflows
Workflow automation and exception handling
Real-time monitoring and 99.9% uptime SLA
Monthly support packages ($500-$2,500)

Technical capabilities

Engineering depth, plainly listed.

Microsoft Ecosystem

  • Microsoft 365
  • SharePoint Online
  • Microsoft Teams
  • Exchange Online
  • Power Platform
  • Azure Services

Accounting & Finance

  • Xero
  • MYOB
  • QuickBooks
  • Sage
  • NetSuite
  • Banking APIs

CRM & Sales

  • HubSpot
  • Salesforce
  • Pipedrive
  • Microsoft Dynamics
  • Zoho CRM
  • Monday.com

Communication

  • Slack
  • Microsoft Teams
  • Zoom
  • Twilio
  • SendGrid
  • Mailchimp

Documents & Storage

  • SharePoint
  • OneDrive
  • Dropbox
  • Google Drive
  • Box
  • DocuSign

Custom & Legacy

  • REST APIs
  • GraphQL
  • SOAP Services
  • Database Direct
  • File-based
  • Screen Scraping

Execution framework

How the engagement runs.

01

1-2 weeks

Fixed price: $2,500-$5,000

Discovery Workshop

We begin with a comprehensive workshop to understand your systems, processes, and integration goals.

Deliverables

  • Current state assessment
  • Integration requirements document
  • Technical feasibility analysis
  • Solution architecture design
  • Fixed-price implementation quote

02

2-3 weeks

Quoted in discovery

Solution Design & POC

We create a proof of concept to validate the integration approach and demonstrate core functionality.

Deliverables

  • Detailed technical design
  • Proof of concept build
  • Security & compliance review
  • Performance benchmarks
  • Risk assessment

03

4-8 weeks

Project-based pricing

Development & Testing

Our team builds the complete integration solution with comprehensive testing at each stage.

Deliverables

  • Full integration development
  • Unit & integration testing
  • Error handling & retry logic
  • Performance optimization
  • Documentation creation

04

1-2 weeks

Included in project

Deployment & Training

We deploy the solution to production and provide thorough training to your team.

Deliverables

  • Production deployment
  • User training sessions
  • Admin documentation
  • Handover procedures
  • Go-live support

05

Monthly

$500-$2,500/month

Ongoing Support

We provide continuous monitoring, maintenance, and enhancements to ensure optimal performance.

Deliverables

  • 99.9% uptime SLA
  • Proactive monitoring
  • Issue resolution
  • Monthly reporting
  • Enhancement requests

Service level agreement

SLA
Critical response
30 min
High priority
2 hours
On-site arrival
< 90 min
Support hours
24/7/365

Free discovery

Tell us what you want to automate.

No obligation. Technical approach and effort estimate within one business day.

Start your brief

Related services

  • AI Integration & Automation

From the blog

  • AI Automation Pricing in Australia: What It Costs31 July 2026
  • API Integration for Business: Connect Your Software27 July 2026
  • What Is IT Systems Integration? A Guide for Sydney SMBs13 July 2026

04FAQ

Common questions

  • We integrate a wide range of business systems including Microsoft 365 (SharePoint, Teams, Exchange), accounting software (Xero, MYOB, QuickBooks), CRM platforms (HubSpot, Salesforce, Pipedrive), and custom APIs. Our team has experience with REST, GraphQL, webhooks, and legacy system integrations.