User Awareness & Training
Transform Staff into Your Strongest Security Defence
Phishing education, safe use guidance, and tailored sessions for executives, high-risk teams, and frontline staff. Turn your employees into your first line of defence against cyber threats.
What Problems Does This Solve?
Common challenges businesses face that user awareness & training addresses.
Phishing Attacks
91% of cyber attacks start with a phishing email targeting employees.
Human Error
Staff clicking malicious links and opening dangerous attachments.
Social Engineering
Sophisticated scams targeting finance teams and executives.
Compliance Gap
Regulatory requirements for documented security training.
What Is Included in This Service?
Our user awareness & training service is designed to help Sydney businesses achieve reliable, secure, and efficient technology operations.
Phishing simulation campaigns
Interactive security awareness modules
Safe use of email, web, and collaboration tools
Tailored training for different risk profiles
Executive and board-level briefings
Measurable improvement tracking
What Results Can You Expect?
- Reduced downtime and faster issue resolution
- Predictable monthly costs with no surprise bills
- Expert support without hiring full-time staff
- Proactive approach that prevents issues
- Clear reporting and accountability
What Capabilities Do We Offer?
Our user awareness & training expertise spans major platforms and custom solutions.
Training Programs
- ✓Online learning modules
- ✓Interactive videos
- ✓Knowledge assessments
- ✓Role-based content
- ✓Micro-learning
- ✓Gamification
Phishing Simulations
- ✓Simulated phishing
- ✓Spear phishing tests
- ✓CEO fraud simulations
- ✓Immediate feedback
- ✓Click tracking
- ✓Repeat offender focus
Reporting & Analytics
- ✓Participation tracking
- ✓Click rates
- ✓Improvement trends
- ✓Department comparisons
- ✓Risk scoring
- ✓Compliance reports
How Does This Service Work?
A proven methodology that delivers results. From discovery to deployment, we ensure your project succeeds.
Baseline Assessment
We assess your current security awareness with a baseline phishing simulation.
Key Deliverables:
- Baseline phishing test
- Click rate analysis
- Risk assessment
- Training plan
Training Deployment
We deploy the training platform and enrol all staff in relevant modules.
Key Deliverables:
- Platform setup
- User enrolment
- Content assignment
- Communication plan
Phishing Program
We run regular phishing simulations with immediate training for those who fail.
Key Deliverables:
- Monthly simulations
- Instant feedback
- Remedial training
- Progress tracking
Continuous Improvement
We refine training based on results and emerging threat trends.
Key Deliverables:
- Quarterly reviews
- Content updates
- Trend analysis
- Executive reporting
What Results Have We Achieved?
Our user awareness & training solutions deliver measurable business value.
Frequently Asked Questions
Common questions about user awareness & training
Why do staff need security awareness training?
Most cyber attacks target people, not technology. Phishing emails, social engineering, and scams exploit human nature. Training helps staff recognise and report threats before they cause harm.
How often should staff receive security training?
We recommend ongoing training rather than annual sessions. Regular micro-training, simulated phishing tests, and updates on current threats keep security top of mind throughout the year.
What topics does security training cover?
Training covers phishing recognition, password hygiene, safe web browsing, social engineering, physical security, data handling, and incident reporting. Content is tailored to your industry and risk profile.
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Learn moreReady to Get Started?
Contact us to discuss how user awareness & training can help your business.