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Peer 2 Peer IT

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1300 072 748info@p2pit.com.au
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  • Cyber Security & Data Protection
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  • AI Search Engine Optimisation
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Home/Services/Managed IT & End User Support/Managed Laptops & Workstations
Most Popular

Managed Laptops & Workstations

Secure, Reliable Devices for Your Workforce

Get Started Speak to an Engineer
99.9%
Device Uptime
24/7
Remote Monitoring
100%
Patch Compliance

What is Managed Laptops & Workstations?

Keep staff devices secure, updated, and performing well

Standard builds, automatic security patches, antivirus protection, remote monitoring, backup options, and asset tracking. We keep your workforce productive with devices that are always secure, updated, and performing at their best.

"We don't just fix computers; we engineer resilient systems that empower your team to work faster and safer."

Problems We Solve

Security Vulnerabilities

Unpatched devices creating security risks and potential data breaches.

Poor Performance

Slow, unreliable devices frustrating staff and reducing productivity.

Inconsistent Setup

Every device configured differently, making support difficult and time-consuming.

Surprise Failures

Hardware failures at critical moments with no warning or replacement plan.

Service Inclusions

Standard build and configuration for consistency
Automatic security patches and Windows updates
Enterprise antivirus and anti-malware protection
Remote monitoring of health and performance
Asset and licence tracking with reporting
Hardware lifecycle management and replacement planning

Technical Capabilities

Device Management

  • Windows 10/11 management
  • macOS support
  • Standard build deployment
  • Remote configuration
  • BitLocker encryption
  • Device compliance policies

Security & Updates

  • Microsoft Defender management
  • Automated patch deployment
  • Security baseline enforcement
  • Vulnerability scanning
  • Threat detection
  • Compliance reporting

Monitoring & Support

  • Real-time health monitoring
  • Performance analytics
  • Disk space alerts
  • Hardware diagnostics
  • Proactive issue detection
  • Remote remediation

Execution Framework

01
1 week

Device Audit

We inventory all existing devices, assess their condition, and identify security gaps.

Deliverables

  • Device inventory
  • Security assessment
  • Compliance gaps report
  • Recommendations
02
1-2 weeks

Standard Build Creation

We create a standardised device image with your applications, security settings, and configurations.

Deliverables

  • Master image creation
  • Application packaging
  • Security configuration
  • Testing and validation
03
2-4 weeks

Deployment & Migration

We deploy the standard build across your fleet with minimal disruption to staff.

Deliverables

  • Staged rollout
  • User data migration
  • Application installation
  • User training
04
Continuous

Ongoing Management

Continuous monitoring, patching, and support to keep devices secure and performing well.

Deliverables

  • Automated patching
  • Health monitoring
  • Monthly reporting
  • Lifecycle planning

Common Questions

What is included in managed workstation services?

Our managed workstation service includes standard device builds, automatic Windows/macOS updates, security patches, antivirus protection, remote monitoring, performance tracking, and asset lifecycle management.

Do you support both Windows and Mac devices?

Yes, we support Windows PCs, laptops, and Mac devices. Our team can manage mixed environments and ensure consistent security policies across all platforms.

How do you handle device replacements?

We track device age and performance as part of lifecycle management. When replacement is needed, we handle procurement, data migration, setup, and secure disposal of old equipment.

Service Level Agreement

Critical Response30 Mins
High Priority2 Hours
On-Site Arrival< 90 Mins
Support Hours24/7/365

Ready to Upgrade?

Get an engineering assessment of your current managed laptops & workstations setup.

Book Discovery Call

Related Services

Frontline User Management

Controlled access for frontline and casual staff

Location Establishment & Change Services

Support when your footprint grows or changes

Managed Mobile Phones & Tablets

Corporate mobiles and tablets secure and ready for work