Most Popular

Managed Laptops & Workstations

Secure, Reliable Devices for Your Workforce

Standard builds, automatic security patches, antivirus protection, remote monitoring, backup options, and asset tracking. We keep your workforce productive with devices that are always secure, updated, and performing at their best.

99.9%
Device Uptime
24/7
Remote Monitoring
100%
Patch Compliance

What Problems Does This Solve?

Common challenges businesses face that managed laptops & workstations addresses.

Security Vulnerabilities

Unpatched devices creating security risks and potential data breaches.

Poor Performance

Slow, unreliable devices frustrating staff and reducing productivity.

Inconsistent Setup

Every device configured differently, making support difficult and time-consuming.

Surprise Failures

Hardware failures at critical moments with no warning or replacement plan.

What Is Included in This Service?

Our managed laptops & workstations service is designed to help Sydney businesses achieve reliable, secure, and efficient technology operations.

Standard build and configuration for consistency

Automatic security patches and Windows updates

Enterprise antivirus and anti-malware protection

Remote monitoring of health and performance

Asset and licence tracking with reporting

Hardware lifecycle management and replacement planning

What Results Can You Expect?

  • Reduced downtime and faster issue resolution
  • Predictable monthly costs with no surprise bills
  • Expert support without hiring full-time staff
  • Proactive approach that prevents issues
  • Clear reporting and accountability

What Capabilities Do We Offer?

Our managed laptops & workstations expertise spans major platforms and custom solutions.

Device Management

  • Windows 10/11 management
  • macOS support
  • Standard build deployment
  • Remote configuration
  • BitLocker encryption
  • Device compliance policies

Security & Updates

  • Microsoft Defender management
  • Automated patch deployment
  • Security baseline enforcement
  • Vulnerability scanning
  • Threat detection
  • Compliance reporting

Monitoring & Support

  • Real-time health monitoring
  • Performance analytics
  • Disk space alerts
  • Hardware diagnostics
  • Proactive issue detection
  • Remote remediation

How Does This Service Work?

A proven methodology that delivers results. From discovery to deployment, we ensure your project succeeds.

01

Device Audit

Duration: 1 week

We inventory all existing devices, assess their condition, and identify security gaps.

Key Deliverables:

  • Device inventory
  • Security assessment
  • Compliance gaps report
  • Recommendations
02

Standard Build Creation

Duration: 1-2 weeks

We create a standardised device image with your applications, security settings, and configurations.

Key Deliverables:

  • Master image creation
  • Application packaging
  • Security configuration
  • Testing and validation
03

Deployment & Migration

Duration: 2-4 weeks

We deploy the standard build across your fleet with minimal disruption to staff.

Key Deliverables:

  • Staged rollout
  • User data migration
  • Application installation
  • User training
04

Ongoing Management

Duration: Continuous

Continuous monitoring, patching, and support to keep devices secure and performing well.

Key Deliverables:

  • Automated patching
  • Health monitoring
  • Monthly reporting
  • Lifecycle planning

What Results Have We Achieved?

Our managed laptops & workstations solutions deliver measurable business value.

99.9%
Device Uptime
Devices available and working
100%
Patch Compliance
Security patches applied within SLA
<4 hrs
Issue Resolution
Average time to resolve device issues
40%
Fewer Tickets
Reduction in device-related support requests

Frequently Asked Questions

Common questions about managed laptops & workstations

What is included in managed workstation services?

Our managed workstation service includes standard device builds, automatic Windows/macOS updates, security patches, antivirus protection, remote monitoring, performance tracking, and asset lifecycle management.

Do you support both Windows and Mac devices?

Yes, we support Windows PCs, laptops, and Mac devices. Our team can manage mixed environments and ensure consistent security policies across all platforms.

How do you handle device replacements?

We track device age and performance as part of lifecycle management. When replacement is needed, we handle procurement, data migration, setup, and secure disposal of old equipment.

Ready to Get Started?

Contact us to discuss how managed laptops & workstations can help your business.